Accessibility Statement

Our commitment

Calm Back was built by a neurodivergent woman, for brains that work like hers. Accessibility is not a checklist for us. It is the point.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level as a minimum, and to go further wherever we can. We follow the principle of reasonable adjustments under the Equality Act 2010.

What we have done

• Plain language: short sentences, no corporate jargon, British English.
• ADHD and dyslexia-friendly typography: Lexend body font, generous line spacing, off-white backgrounds, big tap targets.
• Reduced motion support: the one quiet fade-up reveal on the site is disabled for visitors with prefers-reduced-motion enabled. Everything stays visible without it.
• Keyboard navigation: every interactive element on the site is reachable and operable with a keyboard alone.
• Colour contrast: text colours meet AA contrast ratios against their backgrounds.
• Alt text on images: every meaningful image has descriptive alternative text. Decorative elements (sparkles, watercolour textures) are marked as decorative so screen readers skip them.
• Heading structure: each page has one H1 and uses headings in logical order without skipping levels.
• Form labels: every form input has a visible label and is correctly associated for screen readers.
• Skip links: a "Skip to content" link is the first focusable element on each page so keyboard and screen reader users can jump past the navigation.
• Mobile responsive: works on phone, tablet, and desktop.

What we know is not perfect yet

We are honest about gaps:

• Embedded third-party content (such as a booking calendar) follows the accessibility of that platform, not ours. We are watching their improvements.
• We have not yet had a full external accessibility audit. It is planned for 2026.

How to report a barrier

If something on this site is hard or impossible for you to use, email hello@calmbackwithgem.co.uk with:

• the page or element you had trouble with
• what assistive technology you were using (if any)
• what you expected and what happened
• We will reply within five working days and aim to fix the issue within 30 days. If we cannot fix it, we will explain why and offer an alternative.

Alternative formats

If you need any of our content (the workbook, sales pages, terms) in a different format (large print, plain-text email, audio summary), email us. We will provide it free of charge.

Enforcement

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or 0808 800 0082.

Technical specifics

• Our site is a static Astro site. There is no page builder.
• Fonts are self-hosted, so no third-party font CDN is called.
• Interactivity uses a small amount of vanilla JavaScript, and the site works without it.
• We test against current versions of Safari, Chrome, Firefox, and Edge on macOS, Windows, iOS, and Android.

Compliance status

We aim for WCAG 2.1 AA conformance. This statement was prepared on 1 June 2026 based on a self-assessment using Lighthouse, axe DevTools, and WAVE.

Contact

For accessibility questions or accommodations: hello@calmbackwithgem.co.uk